The concerns over coronavirus (Covid-19) continue to affect anybody with travel plans, whether it be to Thailand or any other part of the world. Because the situation is fluid, we advise you to keep in touch with the latest advice from the UK or Irish governments. We have also put together some other links that you may find helpful during this difficult time.
United Kingdom government advice
UK passport holders currently in Thailand
Irish government advice
Irish passport holders currently in Thailand
Advice from Royal Thai Embassy, London
Advice from Royal Thai Consulate, Dublin
Coronavirus (Covid-19) health advice
If you are returning to the UK or Ireland from Thailand, check the latest advice on Covid-19 here:
If you are in Thailand now or are planning any travel, please refer to the latest updates from Thailand’s Ministry of Public Health here:
Advice from airlines
Some airlines have cancelled or rescheduled services. If you have any upcoming travel planned, we advise keeping in contact with your airline or travel agent for their advice.
ANNOUNCEMENT FROM THAI AIRWAYS (March 24, 2020)
THAI Prepares to Temporarily Cancel Flights
Thai Airways International Public Company Limited (THAI) announced that due to the ongoing global outbreak of COVID-19, several countries in Europe and Asia have intensely increased preventive measures including screening by local Ministries of Public Health and Civil Aviation Organizations as well as national lockdown. Therefore, THAI has prepared its plans and temporarily suspended its operations on the following flights:
- 1. Starting on 25 March 2020: Hong Kong, Taipei, Tokyo (Narita and Haneda), Osaka, Nagoya, Seoul, Phnom Penh, Vientiane, Ho Chi Minh, Hanoi, Yangon, Singapore, Jakarta, Denpasar, Kunming, Xiamen, Chengdu, Beijing, Shanghai, Guangzhou, Karachi, Kathmandu, Lahore, Dhaka, Islamabad, and Colombo. For domestic flights to Chiang Mai, Phuket, and Krabi will be transferred and operated by THAI Smile.
- 2. Starting on 27 March 2020: Brisbane, Sydney, Melbourne, and Perth.
- 3. Starting on 1 April 2020: THAI will cancel most of its flights to Europe which are London, Frankfurt, Paris, Brussels, Copenhagen, Oslo, Moscow and Stockholm.
THAI previously suspended flights to Sendai, Sapporo, Fukuoka, Busan, Manila, Kuala Lumpur, Rome, Milan, Vienna, New Delhi, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, Muscat, Dubai, and Auckland.
To facilitate customers, THAI allows passengers holding THAI and THAI Smile code-share flights air tickets, issued before 25 March 2020 with the following date of travel, to convert unused tickets to one-year valid travel voucher without fee and surcharges:
- Asian Routes during 25 March – 31 May 2020
- European, Australian and New Zealand Routes during 1 April – 31 May 2020
Royal Orchid Plus (ROP) members holding award tickets issued to travel during 25 March – 31 May 2020 may fully re-credit mileages or change the travel date without any fee or charge with expired miles extended until 30 September 2020.
Passengers may check flight schedules and make changes to itineraries themselves on thaiairways.com website. For ticket adjustments or more information, ROP members can contact THAI Sales Offices or visit thaiairways.com/rop.
THAI still operates cargo service on some routes and will operate charter flights if there are stranded passengers or requested by government agencies concerned. The Company will inform passengers accordingly if there is some flight adjustment.
Tourism Thailand (UK & Ireland)
The Tourism Thailand (UK & Ireland) office continues to operate in line with the latest advice from the UK government and the authorities in Thailand. This means our staff and social media teams are working from home wherever possible and may not always be able to respond immediately to messages. For any enquiries please email:
This is a difficult time in Thailand and across the world, but we will all come through it. Thank you all for your support and understanding.
Tourism Thailand (UK & Ireland)